We charge between £180 & £350 per week depending on season; £85 to £150 for weekends. We are always willing to negotiate other arrangements. Please call 01434 381941 to discuss your needs.

WEEK: arrival after 2pm; depart by 10am on corresponding day of following week

WEEKEND: arrival after 2pm Friday, depart by 10am Monday

FOR ENQUIRIES & BOOKING:
call Jules Cadie on 01434 381941, or e-mail cloud9@ashgill.info

Booking Conditions

1. General
   Guests undertake to keep the accommodation and all furniture, fixtures, fittings and effects in or on the premises in the same state of repair and condition as at the commencement of the leting and also undertake to leave the premises in the same state of cleanliness and general order in which it was found. The Proprietors should be compensated for any damage and breakages that may occur (fair wear and tear excepted).
   
   
2. Bookings
   Subject to availability of the accommodation requested, bookings will be confirmed upon receipt of the deposit. Receipts will not be issued for the balance of the fee unless requested. The accommodation may only be used by the person named on the booking form. The number in the party must not exceed that which was booked.
   
   
3. Payment
   A deposit of 25% of the total cost is required to secure a booking. The balance is due at least six weeks before the commencement of the letting. The full cost of the holiday is payable on any booking made within six weeks of the date booked. Cheques or cash only, please.
   
   
4. Cancellation
   If the guest finds it necessary to cancel, the Proprietors should be informed immediately, and they will endeavour to re-let the accommodation. If the accommodation is re-let the deposit will be returned. If the accommodation is not re-let, the full cost of the booking will be required.
   
   
5. Arrival/Departure
   Guests are requested to arrive at Cloud Nine after 2.00 pm on the day of arrival and to vacate before 10.00 am on the day of departure. Please ensure that you leave the keys in the front door before leaving.
   
   
6. Pets
   By prior arrangement, guests may bring one to two well-behaved dogs (no puppies) at a cost of £20 per week each (£10 per weekend). Guests are respectfully requested to ensure that their pets are not allowed on beds or other furnishings and not left unattended in the property. Dogs must be kept on a lead in the vacinity of Cloud Nine to prevent accidents on the road, disturbing game or worrying stock.
   
   
7. Smoking
   We ask guests not to smoke inside any part of the accommodation.
   
   
8. Complaints
   We try to do everything possible to create an environment for an enjoyable visit but occasionally things can go wrong. Please make any complaints during the time of your occupation and we will do what we can to resolve the matter. We regret that no correspondence can be entered into in the case of complaints made upon departure or after your return home, as effective remedial action cannot then be taken.
   
   
9. Liability
   The Proprietors do not accept liability for loss or damage to personal property brought to Cloud Nine, however caused. The Proprietors do not accept liability for any personal injury sustained by guests or visitors to High Ashgill, however caused.
   
   
10. Privacy Policy
    The Proprietors require your name and address in order to confirm your booking or respond to a request. Unless you advise us otherwise, we will add these details to a database in order that we may correspond with you at the end of the year. We are committed to protecting your privacy. To conform to data protection legislation, we do not sell, trade, rent, exchange or distribute in anyway your personal details.